The Future Consumption – How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
Author: Kristina Bäckström, Carys Egan-Wyer, Emma Samsioe Publisher: © Springer Nature Switzerland AG Published: February 20, 2024 ISBN: 978-3-031-33246-3 Pages: 397 Country: Sweden Language: English
Description:
What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and well-being trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future?
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